Revamping the Therapy notes to increase effeciency for Documentation
The complete overhaul of the therapy notes interface aimed to improve usability, streamline workflows, and create a more intuitive experience for pediatric therapists. The goal was to significantly reduce the time required to complete therapy notes, enhance overall efficiency, and introduce new features that improve patient management, foster collaboration, and streamline goal tracking for better therapeutic outcomes.
Design lead
User Researcher
UX Designer
UI Designer
User Interviews
High Fidelity
Product Manager
Backend Developer
Front-end Developer
The existing chat-based therapy note interface was inefficient, lacked inclusivity, and was not scalable. It required up to 30 minutes to complete a therapy note, which significantly impacted the time therapists could spend with patients and detracted from the quality of care. Managing appointments, editing goals, conducting therapy sessions, and accessing comprehensive patient overviews were major pain points.
The primary objective was to redesign the therapy note interface to significantly reduce the time required to complete therapy notes from 30 minutes. The solution aimed to improve inclusivity, efficiency, and scalability while introducing new features to enhance the overall therapy experience
The target audience includes Pediatric therapists who specialize in Speech Therapy and cognitive-behavioral therapy (CBT) and other mindfulness-based therapies. These professionals require efficient tools to manage their time, track patient progress, and collaborate with other specialists.
I conducted an online survey with 8 users using google forms. The study utilizes surveys to collect quantitative data from users who have utilized the service. The research seeks to understand the impact of the old version of the Chat based interface and lack of features.
30%
Dissatisfied
How satisfied are you with the current time it takes to complete therapy notes using the existing interface?
70%
Likely
How likely are you to use a redesigned interface that reduces the note-making time from 30 minutes or less?
60%
Always
How often do you need to collaborate with other therapists and require features like co-signatures and contributor tracking?
40%
Always
How often do you experience delays or inefficiencies when managing appointments, editing goals, or accessing patient overviews?
Urgent & Important
Appointments overview
Word document like interface
Ability to edit goals
Add Addendum
Not Urgent & Important
Copy/Paste goals
Fast forward objective note
Add Co-Sign
Add Contributors
Urgent & Not Important
Tagging therapy notes and evaluation notes
Adding filters for dates
Patient overview screen
Not urgent & Not important
Reschedule and cancellation of meetings from the planner
